At Crosby, we understand that it is our responsibility to monitor and manage the quality of our products. We take that responsibility very serious. Ensuring the uncompromising quality you have come to expect from Crosby is our number one priority.
But, in a world where things are not always what they seem, how can you ensure genuine Crosby products are being used on the jobsite?
To assist you in that effort, Crosby has developed two on-line tools that allow you to verify that you are getting genuine Crosby product.
Our on-line certificate retrieval program, allows your authorized Crosby dealer to print for you, or e-mail to you Certificates of Conformance, Material Certificates and a variety of other types of certificates—24/7.
Over the years there have been alerts issued concerning the authenticity of Crosby products by companies other than Crosby. Although many of the alerts are repetitive and have the same source, we considered it our obligation to be diligent about investigating the various concerns that are raised regarding the authenticity of Crosby product.
To assist in working through concerns you may have encountered, we have included information on our website designed to keep you abreast of the results of the alerts that have been reported to Crosby. Click on the Product Alerts link below to view the results of our investigations into reported alerts.
In addition, if you feel there is a question of whether a product is genuine Crosby, we provide you a means to contact us for further review. Click on the Request For Evaluation link below to view contact information.